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House of Stewart Scottish Tablet Caramel Shortbread & More Taste Pleasure
SHIPPING + RETURNS + PRIVACY
Shipping
Shipping occurs Monday-Thursday. We do not ship on Friday, Saturday or Sunday so that your package is not subject to unregulated temperatures for days and that it arrives in its best condition.
Please keep this in mind when ordering to ensure that the package arrives in the timeframe you require.
House of Stewart is not responsible for errors, misdirected or lost orders, or orders which may be delayed due to the action or inaction of the shipping company.
Any delivery dates we provide you either on the site or in any communications (e-mails, order confirmations, etc.) are estimates only.
Return\Refund
It is the policy of House of Stewart that special orders and\or items that are lost or damaged due to shipping company actions are not refundable or exchangeable by House of Stewart, a claim should be filed with the shipping company to recover any loss caused by their action or lack of action.
However, if an item has an unforeseen manufacturing defect we will happily exchange it for another of the same or similar item.
Issue with the product must to be brought to our attention within 10 days from the day of shipment, 7 days from date of purchase with proof of purchase.
*House of Stewart is NOT responsible for any product or purchase that is lost, misplaced or stolen after purchase.
For now, orders can be shipped to US addresses only. We cannot ship to APO, FPO or Post Office Box addresses.
Shipping charges are the responsibility of the purchaser and are not refundable.
Privacy Information
We recognize the importance of maintaining the privacy of our customers, to that end, any personal information that we collect through our websites, mobile applications or in person is not sold or knowingly shared with third parties.