If an item has an unforeseen manufacturing defect we will happily exchange it for another of the same or similar item.
House of Stewart Market is NOT responsible for products or purchases that are lost, misplaced or stolen after purchase.
Issues with product needs to be brought to our attention within 10 days from the day of shipment, 7 days from date of purchase with proof of purchase.
It is the policy of House of Stewart Market and its subsidiaries that special orders and\or items that are lost or damaged due to customer action or shipping company actions are not refundable or exchangeable by House of Stewart Market, a claim should be filed with the shipping company to recover any loss caused by their action or lack of action.
For now, orders can be shipped to US addresses only. We cannot ship to APO, FPO or Post Office Box addresses.
Shipping charges are the responsibility of the purchaser and are not refundable.
We recognize the importance of maintaining the privacy of our customers, to that end, any personal information that is collected through our websites, mobile applications or in person is not sold or knowingly shared with third parties.